Privacy Policy (GDPR)

1. Introduction

braufen ("we", "us", "our") is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and UK Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our social casino entertainment platform.

2. Data Controller

For the purposes of GDPR, the data controller is:

3. Personal Data We Collect

We collect the following categories of personal data:

3.1 Information You Provide

• Account Information: Username, email address, date of birth (for age verification)
• Communication Data: Messages you send to our support team
• Survey Data: Responses to voluntary surveys and feedback forms

3.2 Automatically Collected Data

• Usage Data: Games played, session duration, virtual currency balance
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies and Tracking: See our Cookie Policy for details

3.3 Special Categories of Data

We do NOT collect or process sensitive personal data (e.g., racial origin, political opinions, health data, biometric data).

4. How We Use Your Personal Data

We use your personal data for the following purposes:

• Service Provision: To provide and maintain our social casino platform
• Age Verification: To ensure compliance with 18+ age requirements
• Communication: To respond to your inquiries and provide customer support
• Platform Improvement: To analyze usage patterns and improve our services
• Security: To detect and prevent fraud, abuse, and security incidents
• Legal Compliance: To comply with applicable laws and regulations
• Marketing: With your consent, to send promotional communications (opt-out available)

5. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary to provide our services (Art. 6(1)(b) GDPR)
• Legal Obligation: Age verification and regulatory compliance (Art. 6(1)(c) GDPR)
• Legitimate Interests: Platform security, fraud prevention, and service improvement (Art. 6(1)(f) GDPR)
• Consent: Marketing communications and non-essential cookies (Art. 6(1)(a) GDPR)

6. Data Sharing and Disclosure

We do not sell your personal data. We may share your data with:

6.1 Service Providers

Third-party service providers who assist us in operating our platform:

• Hosting and infrastructure providers
• Analytics services (with anonymization where possible)
• Customer support tools
• Email service providers

6.2 Legal Requirements

We may disclose your data when required by law, court order, or regulatory authority.

6.3 Business Transfers

In the event of a merger, acquisition, or asset sale, your data may be transferred to the acquiring entity.

6.4 Data Transfers Outside the UK/EU

If we transfer data outside the UK/EU, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses, adequacy decisions).

7. Data Retention

We retain your personal data only as long as necessary:

• Active Accounts: Data retained while your account is active
• Inactive Accounts: Data deleted after 24 months of inactivity (unless legal retention required)
• Legal Requirements: Some data may be retained longer to comply with legal obligations
• Marketing Data: Retained until you withdraw consent or object to processing

8. Your GDPR Rights

Under GDPR and UK data protection law, you have the following rights:

To exercise your rights: Contact us at privacy@braufen.com. We will respond within 30 days.

Right to Lodge a Complaint: You have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. For detailed information, please see our Cookie Policy.

You can manage your cookie preferences through our cookie consent banner or your browser settings.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

• Encryption of data in transit (HTTPS/TLS)
• Encryption of sensitive data at rest
• Access controls and authentication
• Regular security assessments and updates
• Employee training on data protection
• Incident response procedures

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

11. Children's Privacy

Our service is strictly for users 18 years and older. We do not knowingly collect personal data from individuals under 18.

If we become aware that we have collected data from someone under 18, we will delete it immediately.

Parents/guardians who believe their child has provided us with personal data should contact us at privacy@braufen.com.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

We will notify you of material changes by:

• Posting a notice on our website
• Updating the "Last Updated" date at the top of this policy
• Sending email notification (for significant changes)

Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Information

For questions, concerns, or to exercise your rights regarding this Privacy Policy, please contact:

UK Information Commissioner's Office:
Website: ico.org.uk
Helpline: 0303 123 1113